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Terms & Conditions

Please consider the T&C's below prior to booking a party, event or service with Ruby Doo Events.

  • A non refundable deposit of £50 is required for all Ruby Doo bookings. Payment for events will be discussed upon booking. These deposits are strictly non-refundable. Failure to produce a deposit may result in your event being cancelled.

  • Mileage charge (for event/party 10 miles from Ruby Doo address). 

  • Parties/events further than 50 miles from Ruby Doo address may incur extra charges upon booking.

  • Entertainment, games and activities may vary from one party/event to the next.

  • Children and participants are to be supervised by a fully responsible adult at all times during Ruby Doo parties/events.

  • The amount and condition of Softplay out on hire will be noted and signed by a Ruby Doo staff member then countersigned by the hirer prior to the hire period. Any costs incurred from repairing equipment damages or excessive equipment cleaning caused by misuse will be charged to the hirer, the cost of any missing equipment will also be charged to the hirer. If the hirer refuses to pay any charges incurred, legal action may be taken by Ruby Doo.

  • Ruby Doo aim to arrive at the arranged venue between 45-20 minutes before the scheduled time (party/event type dependant), however Ruby Doo can not be held responsible for situations out of our control that may contribute to or cause delays.

  • Ruby Doo staff reserve the right to refuse entry or participation to any individual attending a party/event at any time due to overcrowding or health and safety concerns.

  • Foul and abusive language or threatening behaviour towards Ruby Doo staff will not be tolerated. At the team leaders discretion the event will be stopped immediately and police will be informed.

  • Ruby Doo events are only to be attended by individuals that are fit and well enough to do so. Any medical conditions that may present a risk to others must be brought to the attention of a member of staff as soon as is reasonably possible. This may result in individuals being asked to leave events or events being cancelled, if deemed necessary.

  • Ruby Doo is not responsible for any illnesses that may occur as a result of human interaction at events.

  • The responsibility lies with the individual to seek treatment for any present medical condition and refrain from attending if advised. 

By booking with Ruby Doo Events and placing a deposit you agree to our terms and conditions. 

Please consider the T&C's below prior to booking a party, event or service with Ruby Doo Babysitting.

  • Ruby Doo babysitters hold a full DBS check, Paediatric first aid training, Safeguarding level one. They are also current or former Ruby Doo Events staff members.

  • Full payment is due upon booking.

  • Mileage charge will be applied for any service 10 or more miles from Ruby Doo address

  • Your babysitter may vary from one sitting to the next depending on availability unless discussed otherwise.

  • Your babysitter will aim to arrive around 10 minutes before the sitting starts to go over any information that needs to be discussed.

  • If any information comes to the attention of the babysitter during the service that could constitute a safeguarding issue, this will be addressed or dealt with as necessary. Which may include bringing it to the attention of the parent or guardian, social services or where there are immediate health or safety concerns, the police may to contacted.

  • Ruby Doo babysitting reserve the right to refuse or cancel any bookings due to safe guarding/wellbeing concerns.

  • Each sitting will be offer a meet and greet service this is free of charge.

  • Ruby Doo staff reserve the right to refuse entry or participation to any individual attending babysitting at any time due to overcrowding or health and safety concerns.

  • Lateness to agreed timings will incur an extra fee.

  • Foul and abusive language or threatening behaviour towards Ruby Doo babysitting staff will not be tolerated.

  • Ruby Doo are not responsible for any illnesses that may occur as a result of human interaction at babysitting.

By booking with Ruby Doo Babysitting and placing a payment you agree to our terms and conditions.

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